Children’s Birthday Party Terms and Conditions

Children’s Birthday Party - Terms & Conditions

Please read our terms and conditions carefully before booking. By confirming your party, you agree to the following:

Party Bookings & Payments
- A minimum of 10 children is required to book a party.
- A £50 non-refundable deposit is required at the time of booking to secure your date and time.
- The final guest numbers and food choices must be confirmed at least one week before the party date.
- The final balance is due one week before the party and will be based on the confirmed number of children. No refunds will be given for cancellations after this point.

Changes to Guest Numbers
- If fewer children attend on the day than were confirmed, no refund will be issued. However, you are welcome to substitute other children in their place.
- If additional children attend on the day who were not previously confirmed, they must:
  - Pay the standard entry fee, and  
  - Purchase food separately if they wish to join the party meal (subject to availability).

Supervision & Safety
- The party organiser is responsible for supervising the children at all times.
- A minimum Adult:Child ratio of 1:6 must be maintained (this does not include venue staff).
- Appropriate clothing must be worn at all times by both children and adults using the play equipment.

Party Duration & Time Management
- Parties run for a maximum of 2 hours 
- Extra time beyond the allocated slot will incur additional charges.
- Please ensure guests arrive on time, as parties cannot be extended due to late arrivals.

Illness & Rescheduling
- In the event of the birthday child being unwell we are happy to reschedule your party to an alternative available date at no additional charge.
- No refunds will be given unless the venue is unable to open.

Adult & Sibling Entry
- 1 free adult is included per child booked.
- Additional adults or siblings must book a space online in advance. We cannot guarantee entry for walk-ins or unregistered guests due to capacity limits.

Food Policy
- Only birthday cake is permitted to be brought onto the premises. Worzals accepts no responsibility for allergens or reactions related to any food not supplied by us. It is the responsibility of the party organiser to ensure all guests are informed of ingredients or allergen risks.
- All other food and drink must be provided by our in-house catering team. We are able to provide additional party food which must be pre-ordered for pickup on the same date of the party. You can shop and order these here.
- We are unable to provide plates, cutlery or napkins for birthday cake or additional party food ordered from the farm shop so please ensure you bring anything you need with you on the day
- During the party, you will also be able to purchase food and drinks from Bertha's Coffee and Creamery kiosk will serves a wide selection of hot and cold drinks, alcoholic beverages, ice creams as well as hot and cold food. 
- We are happy to discuss dietary requirements and allergy-safe alternatives - just let us know in advance.

We want your child’s birthday to be a brilliant, stress-free experience. These terms help us ensure that every party runs smoothly and safely for all guests. Thank you for your understanding and cooperation!