FAQ: Pumpkin Patch

GENERAL INFORMATION

Are you easy to find?
We are easy to find situated on the A47. If you are using a sat nav, then please use our postcode to find us: PE14 7DA
 
Are there parking facilities on site?
There is a large free car park on site. We have limited disabled parking spaces available. Please note our car park is gravelled with paved walkways.

What should I wear for the Pumpkin Patch?
The event is all under cover and has heating in some areas. However, you may like to bring a coat for some cooler areas and the walk to and from the car park. No mud, no rain, no mess!
 
What else is on site?
We have the Bar & Grill restaurant, and Farm Shop also on site, all of which can be accessed without a ticket during our opening hours. Located within the Pumpkin Patch, our Bertha’s Coffee and Creamery, Street Food Vendors, Electric Tractor Track and toilet and baby changing facilities.
 
Can we book a table in your restaurant?
We recommend booking at all times during October, book a table here.

Are dogs allowed?
No. As much as we adore our four-legged friends, for the safety and comfort of all our guests, dogs are not allowed anywhere on site. (Except for guide dogs.)

When is the Pumpkin Patch open?
Our pumpkin patch is open every day from 7th -31st October. Our opening hours are 9-5pm daily. We are open late every Thursday and Friday until 8pm. Bertha's Coffee & Creamery and street food vendors will be open from 10am.

How much are the tractor rides?
Tractor rides are £1 each and take cash only. Change is available at Bertha's Coffee & Creamery Kiosk.

For your safety
Please ensure you stick to the route and supervise children/vulnerable adults at all times. Please refrain from touching lights/electrical equipment, props and sets other than the clearly marked interactive elements. Please ensure health and safety signage is observed and adhered to at all times when riding the tractors.

TICKET INFORMATION

Do I need a ticket?
Yes tickets are required upon entry and can be purchased online.

Can I change my booking?
We are unable to refund or alter the date/time of tickets after booking. Please take extra care when booking your tickets.

What are the prices for Rusty's Pumpkin Patch?
General Admission: £3.50 (for all guests aged 1 and above)
Under 1 Years: Free, but please still obtain a ticket when booking. Please be aware, anyone clearly over age 1 without a paying ticket will be required to purchase one on the door.

Can I organise a corporate booking?
We are happy to arrange larger party bookings and/or can offer (subject to availability) private hire for a session(s) or evening. If you are interested in making a corporate booking with us, please contact us on worzals-events@outlook.com
 to discuss your requirements in more detail

Can I get a copy of my booking email?
Once you have booked, you will receive an automated email (to the email address you submitted during the booking process – please remember to check your email junk/spam folder for this) confirming the details of your booking. We do not send you any actual tickets, you will just need your digital ticket on the day. You do not need to print - we will be able to admit you using your digital QR code ticket, order/booking number and/or the full name of the lead booking person. Please ensure that you arrive with this information readily available to enable smooth access.

If I am delayed and miss my slot, can I join a later slot?

Please arrive in time for your fixed entry slot. All entry slots have a fixed maximum capacity, and subsequent timeslots (or indeed the entire event) may be at capacity. In which case regrettably we will be unable to transfer your ticket to a different time slot. Please Note: All tickets are strictly non-transferrable and can not be used at a different time/on a different day.

Sensory Friendly Session
Rusty's Great Pumpkin Patch 2023 will be running a sensory friendly session on Thursday 12 October at 4-6pm. This evening is for our visitors who have specific sensory needs and their families to enjoy. The pumpkin patch will remain closed to the general public on this night and we will reduce the capacity during this timeslot, so hopefully your experience will feel less crowded and more relaxed. The audio volume of our trail will be reduced, again to hopefully enhance your enjoyment of our pumpkin patch. We want to make your visit perfect, so if you require any further information or assistance at all, please email worzals-events@outlook.com. Ticket prices on these nights remain the same as for the rest of the event. Unfortunately, we are unable to offer carer tickets at this time. These slots are not available through the main booking calendar, click here to book. 


If you require any further info or assistance at all, please feel free to email us: worzals-events@outlook.com

 

Please note, all FAQs are subject to change. Last updated: 2 August 2023